Short answer: Pipedrive has no native way to log LinkedIn messages. With Ln2CRM, save the person to Pipedrive, open the LinkedIn conversation and click Sync to CRM: the first sync writes up to the last 100 messages as one note on the person, or on their deal. Switch on Auto-sync new messages and later messages follow on their own while the conversation is open.
Before you start
- The Ln2CRM extension installed in Chrome and Pipedrive connected in Ln2CRM settings with your personal API token (Pipedrive: Settings, Personal preferences, API).
- The person saved in Pipedrive from their LinkedIn profile. If you have not set that up yet, see the LinkedIn Pipedrive integration guide.
- Any Ln2CRM plan. Each sync that writes new messages uses one Manage action.
How to log LinkedIn messages in Pipedrive
- Open the conversation.Open the thread in LinkedIn messaging, in a chat window opened from the person's profile, or in the Sales Navigator inbox. The person has to be in Pipedrive already: the Ln2CRM badge on their profile shows In CRM once they are.
- Click Sync to CRM.The Sync to CRM button sits just above the message box, under the conversation. The number on it, for example Sync to CRM (3), is how many messages in this thread are not in Pipedrive yet. Once everything is synced it reads Up to date.
- Pick the record if asked.If your setting is Deal and the person has more than one open deal, the message box asks Which deal?. Pick one, or choose Contact instead.
- Check the result.The message box confirms with a line such as Synced 12 messages to Maya Chen. The first sync saves up to the last 100 messages in one note. If nothing is new, the button reads Up to date.
- Turn on auto-sync.In Ln2CRM settings, find Sync LinkedIn messages to, choose Contact or Deal, and tick Auto-sync new messages. Conversations you have synced once then pick up new messages on their own while they are open.
Maya ChenHead of Sales Ops at Northwind Analytics
✓ In CRMThanks for the demo yesterday. Could you send pricing for five seats?
Sure. On annual billing it comes to $13 per seat per month.
Got it. I am looping in Daniel from ops before we sign.
Sync to CRM (3)
Write a message…
After the syncUp to date
Sync LinkedIn messages to
Contact Deal
Deal: the deal linked to this contact. With no linked deal, messages go to the contact.
Auto-sync new messages
Only for conversations you have synced once, so it never interrupts you.
Where to find the conversation in Pipedrive
Open the person in Pipedrive, or the deal if you chose Deal, and look at the Notes tab; the note also shows in the record's history. Pipedrive renders notes as formatted text, so speaker names stay underlined and each message keeps its own line. Ln2CRM keeps each note under about 50,000 characters and continues very long threads in another note.
Maya Chen · Sep 2, 2026
Thanks for the demo yesterday. Could you send pricing for five seats?
Jordan Lee · Sep 2, 2026
Sure. On annual billing it comes to $13 per seat per month. I will send the quote today.
Maya Chen · Sep 3, 2026
Got it. I am looping in Daniel from ops before we sign.
What gets synced and what does not
- Synced: the text of each message, who sent it and when, grouped by speaker. The first sync goes back up to the last 100 messages.
- Not synced: files, images and reactions. They stay on LinkedIn.
- Never duplicated: each LinkedIn message has a stable id, so a message already in Pipedrive is skipped on the next sync.
- Not stored by Ln2CRM: message text goes to Pipedrive and is not kept on Ln2CRM servers.
How this compares with Pipedrive's native LinkedIn options
| Option | What it needs | What reaches Pipedrive | Cost per rep |
|---|---|---|---|
| Native LinkedIn integration | Does not exist | Pipedrive has no first party LinkedIn integration, and Sales Navigator CRM Sync does not support Pipedrive | Nothing to buy |
| Other extensions | LinkMatch on its Professional plan; Surfe on paid plans | Surfe logs messages as Conversation activities in History | LinkMatch Professional from €28.99 a month billed yearly; Surfe from $39 a month billed yearly |
| Ln2CRM | Any Ln2CRM plan and a personal API token | Regular LinkedIn and Sales Navigator conversations, as notes on the person or deal | Free plan; Base $156 a year per user |
If it does not work
| What you see | What it means | What to do |
|---|---|---|
| Name is not in your CRM yet | No Pipedrive record is linked to this LinkedIn profile | Click Open profile to add, save the person, then sync |
| Which contact? | Several Pipedrive records match the name | Pick the right one; Ln2CRM remembers it for this profile |
| Up to date on the button | Nothing new since the last sync | Nothing to do |
| Monthly limit reached | This month's Manage actions are used up | Wait for the monthly reset or move to a bigger plan |
| Connect a CRM in Ln2CRM settings first | Pipedrive is not connected | Connect Pipedrive in Ln2CRM settings |
| Ln2CRM updated in the background | The extension updated while LinkedIn was open | Click Reload page |
| Auto-sync did nothing | Auto-sync only follows conversations you have synced once | Sync the conversation by hand one time |
FAQ
Does Pipedrive have a native LinkedIn message sync?
No. Pipedrive has no first party LinkedIn integration, and LinkedIn's Sales Navigator CRM Sync does not support Pipedrive, so an extension is the only way.
Can the conversation go to a Pipedrive deal?
Yes. Set Sync LinkedIn messages to Deal in Ln2CRM settings. One open deal gets the note automatically; with several, Ln2CRM asks which deal.
What happens if I saved the person as a Pipedrive lead?
The note goes to the person the lead belongs to, so it shows in that person's history. Message sync writes to the person or to a deal, not to the lead card itself.
Does it need a particular Pipedrive plan?
No. Notes on people and deals are part of every Pipedrive plan, so message sync works on any of them, with no Marketplace add on to buy.
The full picture, including how the other extensions handle messages, is in how to sync LinkedIn messages to your CRM. The same steps for other CRMs: HubSpot · Salesforce · Zoho CRM.
Checked on September 10, 2026 against Ln2CRM 1.6.6. Prices come from the vendors' pricing pages; Sales Navigator Advanced Plus is sold by quote.