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How to Log LinkedIn Messages in HubSpot Automatically

Need a LinkedIn thread in HubSpot? It's one click. You choose contact or deal, and whatever they write next can follow without you lifting a finger.
Short answer: save the person to HubSpot through Ln2CRM, then open your LinkedIn chat with them and press Sync to CRM. You'll get one note on the contact, or on their deal, holding up to the last 100 messages. Rather not press it every time? Tick Auto-sync new messages. Each new reply then gets its own note, as long as the chat's open in front of you. HubSpot's built in route, for comparison, costs a Sales Navigator Advanced Plus seat.

Before you start

  • Ln2CRM added to Chrome, and HubSpot connected in its settings. That's a single OAuth approval, nothing more.
  • This person already in HubSpot, saved from their LinkedIn profile. Not done yet? The LinkedIn HubSpot integration page shows you how.
  • Any plan of ours will do. You spend one Manage action each time a sync actually writes messages, and an empty sync is on the house.

How to log LinkedIn messages in HubSpot

  1. Open the conversation.From LinkedIn messaging, from a chat bubble you opened on their profile, or from the Sales Navigator inbox, it's all the same to us. HubSpot does need to have this person already. Not sure? Their profile badge reads In CRM if so.
  2. Click Sync to CRM.Right below the conversation, sitting on top of the typing box, there's Sync to CRM. Its counter, say Sync to CRM (3), tells you how many messages HubSpot hasn't seen. Nothing left to send? It reads Up to date.
  3. Pick the record if asked.Happens only when you've chosen Deal and the contact has more than one deal open. You'll see Which deal? in the message box. Choose one, or click Contact instead.
  4. Check the result.A note in the message box confirms it, along the lines of Synced 12 messages to Maya Chen. On a first sync, up to 100 recent messages go into the same note. When there's nothing fresh, you'll just see Up to date.
  5. Switch on automatic syncing.Go to Ln2CRM settings. Under Sync LinkedIn messages to you choose Contact or Deal, and below it you tick Auto-sync new messages. From then on, a thread you've synced once grabs new replies whenever you have it open.
After the syncUp to date
Illustration with sample data: the Sync to CRM button sits between the conversation and the message box. The number counts messages not yet in the CRM; after a sync the button reads Up to date.
The message sync settings in Ln2CRM.

Where to find the conversation in HubSpot

So where did it go? Find the contact in HubSpot and look at the activity timeline. Too busy to spot it? Filter to Notes, there it is. If you went with Deal, check the deal's timeline instead. Formatting survives, by the way, with names underlined and one line per message. And a really long thread gets split once a note hits about 60,000 characters.

Illustration with sample data: a synced conversation as a formatted note in HubSpot.

What gets synced and what does not

  • Synced: who said what, grouped by speaker, each turn stamped with when it was actually sent (02 Sep 2026, 10:14, say) in your time zone. No vague "Wednesday". The first run reaches back as many as 100 messages.
  • Not synced: attachments, photos and emoji reactions. We leave them on LinkedIn.
  • Never duplicated: how do we know what HubSpot already has? Every LinkedIn message comes with an id that never changes. Seen it before, skip it.
  • Not stored by Ln2CRM: the text travels to HubSpot. Our servers keep none of it.

How this compares with HubSpot's native LinkedIn options

OptionWhat it needsWhat reaches HubSpotCost per rep
LinkedIn Sales Navigator card in HubSpotA Sales Navigator seat and the app from HubSpot MarketplaceShows the LinkedIn profile on the record and sends InMail. HubSpot notes the conversation is not saved to the timeline automaticallyA Sales Navigator seat, from $1,079.88 a year on Core
Sales Navigator CRM Sync for HubSpotSales Navigator Advanced Plus per rep; HubSpot lists Sales Hub Professional or EnterpriseWrites back Sales Navigator activity such as InMails and messagesAdvanced Plus by quote, from about $1,600 a year, plus Sales Hub Professional at $90 a month billed yearly and a $1,500 onboarding fee
Ln2CRMAny Ln2CRM plan; no Sales Navigator seatRegular LinkedIn and Sales Navigator conversations, as notes on the contact or dealFree plan; Base $156 a year per user. Works on HubSpot Free and up

If it does not work

What you seeWhat it meansWhat to do
Name is not in your CRM yetNo HubSpot record is linked to this LinkedIn profileClick Open profile to add, save the person, then sync
Which contact?Several HubSpot records match the namePick the right one; Ln2CRM remembers it for this profile
Up to date on the buttonNothing new since the last syncNothing to do
Monthly limit reachedThis month's Manage actions are used upWait for the monthly reset or move to a bigger plan
Connect a CRM in Ln2CRM settings firstHubSpot is not connectedConnect HubSpot in Ln2CRM settings
Ln2CRM updated in the backgroundThe extension updated while LinkedIn was openClick Reload page
Auto-sync did nothingAuto-sync only follows conversations you have synced onceSync the conversation by hand one time

FAQ

Does Ln2CRM keep the time each LinkedIn message was sent?
Yep, to the minute. Open the note and every turn has its real send time, 02 Sep 2026, 10:14 or whatever it was, in your time zone. We pull it from the message itself. That's why you'll never see LinkedIn's "Wednesday" there, or the minute you clicked sync. Somebody sent four messages in a row? One name and time line covers all four.
Does HubSpot log LinkedIn messages on its own?
Only via Sales Navigator CRM Sync, and that needs Advanced Plus. The regular Sales Navigator card does let you send an InMail from a contact, but HubSpot itself points out that the conversation isn't saved to the timeline by itself.
Can the messages go to a HubSpot deal instead of the contact?
Sure can. Change Sync LinkedIn messages to Deal in Ln2CRM settings. One open deal, and the note goes straight onto it. Several? We'll ask you which.
Does it work on the free HubSpot CRM?
It does. You connect HubSpot with one OAuth approval and we write ordinary notes, which every HubSpot tier has, so there's no Sales Hub seat to buy.
Does it log Sales Navigator InMails in HubSpot?
Yes, and you don't need Advanced Plus for it. You'll find the Sync to CRM button in the Sales Navigator inbox and in the message panel on a lead page too, and the chat ends up as a note on the HubSpot contact.

For the full story, other extensions included, read how to sync LinkedIn messages to your CRM. Not on HubSpot? The same guide exists for Salesforce · Pipedrive · Zoho CRM.

Checked on September 10, 2026 against Ln2CRM 1.6.6. Prices come from the vendors' pricing pages; Sales Navigator Advanced Plus is sold by quote.