Before you start
- Ln2CRM added to Chrome, and HubSpot connected in its settings. That's a single OAuth approval, nothing more.
- This person already in HubSpot, saved from their LinkedIn profile. Not done yet? The LinkedIn HubSpot integration page shows you how.
- Any plan of ours will do. You spend one Manage action each time a sync actually writes messages, and an empty sync is on the house.
How to log LinkedIn messages in HubSpot
- Open the conversation.From LinkedIn messaging, from a chat bubble you opened on their profile, or from the Sales Navigator inbox, it's all the same to us. HubSpot does need to have this person already. Not sure? Their profile badge reads In CRM if so.
- Click Sync to CRM.Right below the conversation, sitting on top of the typing box, there's Sync to CRM. Its counter, say Sync to CRM (3), tells you how many messages HubSpot hasn't seen. Nothing left to send? It reads Up to date.
- Pick the record if asked.Happens only when you've chosen Deal and the contact has more than one deal open. You'll see Which deal? in the message box. Choose one, or click Contact instead.
- Check the result.A note in the message box confirms it, along the lines of Synced 12 messages to Maya Chen. On a first sync, up to 100 recent messages go into the same note. When there's nothing fresh, you'll just see Up to date.
- Switch on automatic syncing.Go to Ln2CRM settings. Under Sync LinkedIn messages to you choose Contact or Deal, and below it you tick Auto-sync new messages. From then on, a thread you've synced once grabs new replies whenever you have it open.
Where to find the conversation in HubSpot
So where did it go? Find the contact in HubSpot and look at the activity timeline. Too busy to spot it? Filter to Notes, there it is. If you went with Deal, check the deal's timeline instead. Formatting survives, by the way, with names underlined and one line per message. And a really long thread gets split once a note hits about 60,000 characters.
Maya Chen · 02 Sep 2026, 10:14
Thanks for the demo yesterday. Could you send pricing for five seats?
Jordan Lee · 02 Sep 2026, 10:41
Sure. On annual billing it comes to $13 per seat per month. I will send the quote today.
Maya Chen · 03 Sep 2026, 09:05
Got it. I am looping in Daniel from ops before we sign.
What gets synced and what does not
- Synced: who said what, grouped by speaker, each turn stamped with when it was actually sent (02 Sep 2026, 10:14, say) in your time zone. No vague "Wednesday". The first run reaches back as many as 100 messages.
- Not synced: attachments, photos and emoji reactions. We leave them on LinkedIn.
- Never duplicated: how do we know what HubSpot already has? Every LinkedIn message comes with an id that never changes. Seen it before, skip it.
- Not stored by Ln2CRM: the text travels to HubSpot. Our servers keep none of it.
How this compares with HubSpot's native LinkedIn options
| Option | What it needs | What reaches HubSpot | Cost per rep |
|---|---|---|---|
| LinkedIn Sales Navigator card in HubSpot | A Sales Navigator seat and the app from HubSpot Marketplace | Shows the LinkedIn profile on the record and sends InMail. HubSpot notes the conversation is not saved to the timeline automatically | A Sales Navigator seat, from $1,079.88 a year on Core |
| Sales Navigator CRM Sync for HubSpot | Sales Navigator Advanced Plus per rep; HubSpot lists Sales Hub Professional or Enterprise | Writes back Sales Navigator activity such as InMails and messages | Advanced Plus by quote, from about $1,600 a year, plus Sales Hub Professional at $90 a month billed yearly and a $1,500 onboarding fee |
| Ln2CRM | Any Ln2CRM plan; no Sales Navigator seat | Regular LinkedIn and Sales Navigator conversations, as notes on the contact or deal | Free plan; Base $156 a year per user. Works on HubSpot Free and up |
If it does not work
| What you see | What it means | What to do |
|---|---|---|
| Name is not in your CRM yet | No HubSpot record is linked to this LinkedIn profile | Click Open profile to add, save the person, then sync |
| Which contact? | Several HubSpot records match the name | Pick the right one; Ln2CRM remembers it for this profile |
| Up to date on the button | Nothing new since the last sync | Nothing to do |
| Monthly limit reached | This month's Manage actions are used up | Wait for the monthly reset or move to a bigger plan |
| Connect a CRM in Ln2CRM settings first | HubSpot is not connected | Connect HubSpot in Ln2CRM settings |
| Ln2CRM updated in the background | The extension updated while LinkedIn was open | Click Reload page |
| Auto-sync did nothing | Auto-sync only follows conversations you have synced once | Sync the conversation by hand one time |
FAQ
Does Ln2CRM keep the time each LinkedIn message was sent?
Does HubSpot log LinkedIn messages on its own?
Can the messages go to a HubSpot deal instead of the contact?
Does it work on the free HubSpot CRM?
Does it log Sales Navigator InMails in HubSpot?
For the full story, other extensions included, read how to sync LinkedIn messages to your CRM. Not on HubSpot? The same guide exists for Salesforce · Pipedrive · Zoho CRM.
Checked on September 10, 2026 against Ln2CRM 1.6.6. Prices come from the vendors' pricing pages; Sales Navigator Advanced Plus is sold by quote.